Currently, all automation messages in Printavo (status changes, approvals, payment reminders, etc.) are sent from the Invoice Owner's email address, even when the automation is triggered by another user (e.g., a project manager or team member making a status change).
This leads to confusion for customers who receive communications that appear to be from the invoice owner but may need a response directed to the PM, and it can also make it harder for teams to track responsibility internally.
Feature Request:
Please allow automation messages to be sent from the actual user who triggered the action — or at least provide a setting where shops can choose between:
Sending from the Invoice Owner
Sending from the User who triggered the action
Sending from a generic company email (like info@)
This added flexibility would better reflect the real-time workflow and team dynamics in many shops, especially those with project managers overseeing production while sales owns the invoice.