We need the ability to change where automated emails are coming from. I want my artwork approvals (and declines) to come from and go to my designer (not the invoice owner. I want payment requests to come from my accounting department. These should be allowed to let us change who they are coming from.

The answer I always get is you can accomplish that with automations but that doesnt solve the issue that sometimes the invoice owners just get way too many emails and they dont need them all if it doesn't pertain to them.

More control of our emails please. Even better yet have it work from our own emails just like Shopworks does. The emails generate in Shopworks then it's sent directly through my own e-mail SMTP settings bypassing my e-mail software. By doing that the history is still saved in the software. They also offer an option that allows the email to be generated in the software then its sent to the actual email software and sent from it.