Default for Billing Contact should NOT be main customer.
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Front Office
We have always setup a customer and then added new contacts as new orders were placed. The original customer does not have anything to do with billing. It now defaults to that being the billing contact and sometimes that person is not even at the company any longer. We should be able to CHOOSE if we want to add a billing contact. Otherwise it should be the person who placed the order by DEFAULT, not selected.
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Jeffrey Padham
Agreed. The Billing Contact should be a checkbox, not a mandatory radio button.
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Jared Percifull
100% agree
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Rachel Oneida
YES we have had so many customer/invoice issues with this update! There's only a handful of company accounts where we can actually utilize the "billing contact" feature, otherwise individuals from one company are placing their separate orders and handling payment on their own company cards. We really need this feature turned off on all customer profiles, then we can toggle it "On" for that specific profile if there's one person handling all the billing for that group/company. Pleaseeee!!
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Reprographic Arts- CaSandra
agree! This made for a very stressful few weeks as we were unsure why we had so many past due payments. We had to go in and send the bills to the correct individuals.