forced Two-factor authentication for employees - puts owners at risk. | Voters

forced Two-factor authentication for employees - puts owners at risk.

dan rugh

Printavo needs to rethink this requirement. 
Nothing work-related should require an employee to use their personal phone. Some states require companies to pay a share of the cell phone bill if work requires its use. 
You are putting us at risk.

August 21, 2026

Denise

100% need an alternative here, I've reached out via email and still waiting on a response. This is causing major headaches with my team

Eloy Cano - Customer Service

My Account (Super Admin?) > Users > Uncheck 2FA, then hit SAVE at the bottom of the User permissions

Heath Shuford

Hi Dan, thank you for sharing your concern and we appreciate your feedback. If it helps, there are authenticator apps accessible on your desktop or browser if a phone is not suitable. Additionally, there is the option under user permissions to opt certain user accounts out of 2FA. While we don't recommend it, that option is available.

Dina Morganelli

There should also be an option to trust the device for a time period instead of having a daily verification.

Heath Shuford

Dina Morganelli: Hi Dina, 2FA is only required when signing in on a new device or if you sign out and then back in. There will not be a daily verification. Hope this helps.

Chris Regec

Heath Shuford it's been daily for us

Heath Shuford

Chris Regec Printavo doesn't expire user sessions after a certain period of time. The 2FA functionality has been available to users for a year now, and doesn't impact sign-in frequency. We are just working to encourage more users to use it as we have seen a significant number of shops have their accounts hijacked, which has presented significant challenges for both them and our team.

Chris Regec

Heath Shuford I'm just telling you that it makes me jump through the 2FA hoops every time I close my browser, every time I restart my computer, and every time I try logging in on my phone's browser. It's not ONLY when I sign out and it HAS been

daily

, which directly conflicts with what you just told Dina. If you have any insight as to why it's happening, I'd love to know away to change it without fully disabling 2FA.

Erik Watt

There are so many reasons this is a bad idea all around.

David Anderson

There should be alternatives, including sending an email for verification.