Please tell me there's a way to turn off this stupid-ass 2 factor identification!
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Cliff Furnish
By what I have found is that at least on person has to have the 2 step identification active at all times. to turn off the two step yourself, one has to have the two step active, but yet you cant unclick yourself. Someone else has to, but they have to have the two step active in order to deactivate you. So the two step is a forced action no matter what you do. At least on person has to have it active on their log in. WHY?
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Denise
This needs to be resolved ASAP, nothing but problems with my team, this should be optional OR a much easier system. I also don't understand why we have had to do this every day since it rolled out. There's no reason a device can't be saved for let's say 30 days, before it requires 2-factor again. Overall, very disappointed with how this was rolled out and still waiting on an email back on how to correct this to make it useable.
I had a team member this morning that it took almost 45 minutes to get logged in because the "Recovery Codes" didn't work and the authenticator app wasn't syncing. Absolutely ridiculous and unnecessary.
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Precision Textiles
Why is everything such a pain with this software? Do you actually want customers? I just tried calling and cant get though that way either. You are literally forcing us to find another option..
Cory
Printavo and their team of 'trusted shops'! If you want to know who they are, just post about a stupid problem like this on the Facebook group and they will out come out to defend it.
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Matt Whitney
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Eloy Cano - Customer Service
My Account (Super Admin?) > Users > Uncheck 2FA, then hit SAVE at the bottom of the User permissions Steve Cass
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Jamie Lampert
Eloy Cano - Customer Service
Does not work if you're the account originator.
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Eloy Cano - Customer Service
Jamie Lampert ...I don't understand what 'account originator' even means? From our login, the Super Admin should be a default status.
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Jamie Lampert
I was the one/email address that created the printavo account AKA account originator. See i am a super admin 2FA is grayed out and I can not un check it. The other one is my brother and he can.
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Eloy Cano - Customer Service
Jamie Lampert So can your brother uncheck yours instead from his login? ...or are you both running separate businesses?
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Alex Johnson
This is a horrible idea.
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Anthony Lebron
Absolutely unnecessary. My team is having major issues with access.
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Josh Wylie
Keeps bumping my team out daily.