Project Status Page for Contract Customers
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Michael Lane
Hey, I work with another printer in town and I'd love to see if there's a way that I have a customer portal of sort where I can see status of all orders pending. Is there something like that already?
Instead of asking him, "hey man, where are we at on XXXX order?" is there a one-stop place (as a customer) to see all orders by customer name with status?
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Miles Parkhill
Yes ask them for your customer profile link and bookmark it. Then you can see status of your order. unless they do not update them. We work with another shop too so we double check our Printavo account with their customer facing side and it is helpful specially for re orders. I just call out their invoice number so they can duplicate. I love my customers that use the account profile for re orders. I just wish that customers could search as well.