Ideas & Suggestions

Create a search button for archived stores

it would be helpful to have a cap sizing column added to the custom sizing column options. It would be helpful

Lately when making/downloaded shipping labels, we've had to have the labels sent a few times for all of them to come through. For example, a merch store will have 16 orders that are shipping, but on the first email only the first 5 labels will come through, then maybe the first 10 on the second, and finally all of them once we've done it a third time. I don't know if something changed in the system but it might be worth looking at. Thanks!

We need to be able to search a customers first and last name over all of our open AND closed stores. When we have a customer dispute a charge, or other issues - it would be great to type a name in a search bar and pull their orders up immediately.

This will prevent people from ordering the wrong color.

It would be useful if our storefront orders were automatically marked as fulfilled after printing their shipping label. It's been our own mistake, but we've had to backtrack a few times and make sure the orders we've shipped got categorized as completed. Our previous service had this function, and it's been a somewhat tough adjustment to remember to do this. Thanks!

I think it is crazy that these stores show up as a discount when running any report. It isn't a discount these are sales and should be reported as such. I should have to pull it into excel and change things so that I can accurately see my sales. I use QuickBooks instead for reporting because of this.

It would be great for the merch store owner to get an email when a new order comes in. Just like we get an email when there is a status change in a work order. We've searched a few times, so if there is a spot to set that, we cannot find it. As of now, we are having to make sure we check the StoreFront page often to stay on top of new orders.

need to be able to add inventory to merch sites so that size can be "sold out" once they sell out

Make it easier to find "Unfulfilled" orders by adding an icon next to the store when a new order is placed. Eliminate the need to click into each store to locate new orders. Emails often get filtered, so this streamlined solution saves time and effort.