Ideas & Suggestions

The ability to cancel/archive an quote/order and the balance of the order not be reflected as outstanding revenue.

I want the assurance that core features are continuously being improved, not being left stagnant. We need transparent roadmaps of the updates being made so that we can prepare and plan our systems, not operate blindly. If stability and safeguards are priorities, then why is there no clear, visible plan or timeline around them?

why? it would make my life so easy. why can't my life be easy?

Would like to see two things on due dates: 1) Rather than selecting a date, could we have the date due automatically set to our set turn around time (so "number" of days from the current date etc) or select the day like it is now 2) If that can be done, can that window of time shift based on when the customer approves and pays for the order? - For ex, if a turn around time is set for 2 weeks out. Can that auto assign the due date to 2 weeks out from the approval date? We have sent out quotes that takes 4 to 5 days to get back and approve, but their due date is still the same day as when it was sent, that has to be adjust and then approved again So it would push the due date/completion date back 1 day for each day the order is still in the "approval" stage

Item lines on invoices from Online Stores are locked. Our shop likes to separate youth small and medium into their own line groups as they have different sized art. The solution we were given was to list each size as their own product on the Online Store phase. We would like to have the ability to either edit or split a line item post online store closure.

I wanted to report an ongoing issue with how taxes function on duplicated invoices in Printavo. When an old invoice is duplicated, the date automatically updates the current date, yet the tax rates do not. Even when tax settings have been updated in the system, duplicated invoices continue to use outdated rates. This creates legal and financial risk for users: if the discrepancy is caught, we must re-bill customers or cover the difference ourselves; if it’s missed, it can cause issues during an IRS audit. I’ve seen this issue raised several times in the past, but it appears Printavo has not addressed it. It’s unclear why the software updates the invoice date correctly but does not apply the current tax rate. This inconsistency is frustrating and could push customers to leave Printavo if it continues. It would be extremely helpful if duplicated invoices automatically applied to the current tax rate or prompted the user to update it.

YES i am sure.

Currently more than one user can open and work in a printavo at the same time. Can a notification be created that says "this order is currently being editing by another use". We have had issues with users adding information at the same time and upon saving one gets overwritten, therefore losing all that information that one user entered

Can we update the program to show/track anytime someone hits the EDIT button and makes any kind of change to a quote/job? Down at the bottom of each job, it lists anytime you change the status/job type, and if the date and time it is scheduled gets changed; but you can go in and edit a job/quote and it does not keep track of that. We would love this feature so that we can track who is making changes/edits to a job and when they edited it also. Please let me know if this is possible. Thank you.

It would be nice if when we copy over a new invoice it does not include the PO. It can get confusing if we forget to delete that right away. The new orders don't tend to include dates and discounts, so I would imagine this to be a simple fix.